The Ellwyn Medical Practice

The Health Centre, Currie Road, Galashiels TD1 2UA
Tel: 01896 661355 Fax: 01896 661357

Ellwyn Medical Practice Merger

The Ellwyn Medical Practice, Glenfield Medical Practice and O’Connell Street Medical Practice will be merging into one practice from 1st April 2023.  We will be known as Mairches Medical Practice (the old Scots word for Scottish Borders).

General Practice is currently facing unprecedented challenges, with difficulty recruiting new doctors and nurses, as existing staff move on or reach retirement age.  The difficulties following the COVID-19 pandemic have only made the situation worse, and the current climate is likely to affect our ability to deliver contracted services in the future, with small and single handed practices being at particular risk.

The Ellwyn and Glenfield practices already have close links, working in the same health centre for many years.  The O’Connell Street Practice (Hawick) is in the fortunate position of having a large primary care workforce, with the ability to staff a second site.  The GPs have known each other for many years, and a merger seemed like a logical progression.

Following the merger, we will continue to operate from the existing premises at Galashiels Health Centre and O’Connell Street Medical Practice, so in reality, patients will not notice any major changes to the service they currently receive.

The main change you will see will be related to staffing.  The GPs currently based at O’Connell Street, will also be working in Galashiels, ADDING TO THE EXISTING TEAMS.  We have already started the transition, and GPs are currently working in both Ellwyn and Glenfield Practices in preparation of the merger.  Drs Jhooti and Treliving will continue to consult, but there will also be the option of consulting with other GPs, if you wish.  Following the merger, Dr Sim will be retiring from General Practice.

Any changes will be gradual, and in the period immediately following the merger, you will see no change at all.  We will be working toward creating a single Reception Desk, but consulting rooms and practice premises will remain unchanged.

The aim of the merger is therefore to:

  • Provide sustainable high quality consistent care for our registered patients.
  • Improve access to more clinical staff for patients.
  • Futureproof the Practices and provide us with better opportunities to recruit clinical staff.

We understand there may be apprehension, and you could have questions regarding the merger.  We have therefore produced a ‘Frequently Asked Questions’ sheet, which addresses common queries; a copy can be collected from Reception.

If you still have questions or comments after reading the FAQ sheet, you can make contact using the following methods:

  • Complete the comments section on the reverse of the FAQ sheet, and hand in to reception at your practice.
  • Write to us at the Ellwyn Medical Practice.

We are keen to hear your views and feedback will be used to ensure we provide a service that meets our patients’ needs.

NHS Borders Money Worries App

Launched in March 2021, in conjunction with Scottish Borders Council and Third Sector Partners to help alleviate some of the stress and worry caused by financial concerns.

This app contains a digital directory with information about support services available nationally and locally in the Scottish Borders. The user-friendly directory is divided into four key areas: Money, Health, Housing and Work and covers a variety of topics including advice on energy saving, debt, and health problems and disabilities.

Download by searching for NHS Borders Money Worries App on either the Apple App Store or Google Play Store.


All vaccinations are being delivered by an NHS Borders Vaccination Team and not carried out by GP Practices. This includes child immunisations, Flu vaccinations, Covid vaccinations, Shingles and Pneumococcal. For appointment bookings and queries please contact the NHS Borders Vaccination Hub 01896 809 250.

For more information on the Flu/Covid vaccination programme visit the NHS inform website or contact the Covid Vaccination Helpline on 0800 030 8013

For Travel Health and Vaccination advice

Please visit for up to date health information associated with destinations. To arrange vaccinations please contact the NHS Borders Vaccination Hub – 01896 809 250 or visit Vaccination Clinics are held weekly at the Borders General Hospital by appointment.

(for more information visit the NHS Borders Website/NHS inform website)

Covid Vaccination Exemption Certificates

GPs cannot issue vaccination exemption certificates. Further information on these can be found on the Scottish Government and NHS inform websites or you can call the NHS Covid helpline on 0345 034 2456

Covid Passports

Information regarding your Covid vaccination is available on the NHS Inform website. You can request a printed copy of your vaccination status online or by phoning the COVID-19 Status Helpline on 0345 034 2456.

GP’s cannot provide letters showing your coronavirus vaccination status

Practice Update

The practice is open.

Following the Covid situation we are trying to keep the footfall within the Health Centre at a safe level for both patients and staff.  Please help us to do this by only attending the Health Centre if you have been asked to do so.

All consultations are telephone consultations in the first instance – the Doctor will arrange any face to face appointment if necessary.

Repeat prescriptions can be ordered online (contact the practice for further details), by placing your re-order slip in the red box at the front door, handing your reorder slip in at Reception or in some cases your regular Pharmacy will re-order your repeat medication.  Your repeat prescription can be sent to a Pharmacy of your choice.  The practice no longer accepts telephone requests for repeat prescriptions.

Our Practice Nurse is carrying out cervical smears, Diabetic reviews, Blood pressure reviews etc as normal.  Asthma and Chronic Obstructive Pulmonary Disease (COPD) reviews are being carried out by telephone or face to face.

If you require medical assistance please do not hesitate to telephone the surgery, we are still here for you.  You will be asked more questions regarding your problem, this is to help direct your call to the most appropriate healthcare consultant.  All information is treated confidentially.

If you are invited to attend the Health Centre please attend at the time advised and wear a face covering.

If you have any symptoms of Covid (persistent cough, breathlessness, loss of taste or smell, high temperature) then please DO NOT ATTEND the Health Centre, please contact the surgery to arrange a Telephone Consultation.   Out of Hours if your symptoms are severe contact NHS 24 on 111.  Further information regarding the Coronavirus is available online at NHS Inform NHS Scotland COVID Status | NHS inform.

Telephone prescription requests

From Monday 3rd of May 2021 Ellwyn Medical Practice will no longer accept requests for repeat prescriptions by telephone.

Requests can be made on-line (ask at Reception for further information), in person at the surgery, by post or discuss with your regular Pharmacy.


Our practice now has a Facebook page where you will be able to keep up-to-date with relevant practice/health information. Just search on Facebook for Ellwyn Medical Practice

Public Holidays


Monday 10th April 2023

Monday 1st May 2023

Monday 8th May 2023 (Coronation of King)

Monday 17th July 2023

Monday 9th October 2023

Monday 25th December 2023

Tuesday 26th December 2023

Monday 1st January 2024

Tuesday 2nd January 2024

Stoma Patients

There is a local Stoma Service based at the Borders General Hospital. It is important to register with this service and the stoma specialist nurse team can then give help and advice on all aspects of your stoma care and management. Please give them a call to arrange an appointment. (Contact number: 01896 827072). If you have had contact with the stoma specialist team you are already registered.