The Ellwyn Medical Practice

The Health Centre, Currie Road, Galashiels TD1 2UA
Tel: 01896 661355 Fax: 01896 661357

How you can Help

Try to live a healthy lifestyle.  You should try to look after your health as best you can – we are always willing to give you information, encouragement and practical advice to help you do this.

You need to understand any treatment you have been prescribed so please ask if you have any doubts about what you should be doing.

If you cannot keep an appointment let us know promptly so that we can see another patient in your place.

Please be considerate and honest when asking for an urgent surgery appointment, a home visit or out-of-hours care.  Please do not ask for a home visit if you can possibly attend the surgery.  Home visits are for people who are genuinely house-bound or seriously ill.  They are very time consuming and we can see much more patients at the surgery than we can at their homes.  Ask us for guidelines if you are not sure when it is appropriate to call us out to your home during the day or night.  If you are contacting the surgery by telephone, if the doctor is busy, or Practice Nurse may be able in some cases to help you.

Treat staff with courtesy and respect.